Please note that
the product price does not include the memory card, Sim card, HDD and SSD. If you wish to purchase one, Please leave us a message!
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FAQ
What is the MOQ for the MDVR?
We don't have MOQ for standard orders, for orders with printing logo MOQ is usually 10pcs, and for OEM color box the MOQ is 100pcs.
How can I watch the record of the video?
You can see the playback from many ways: on PC client, on your mobile phone, or through the CMS to watch the video. Also you can download the video through network, it will save your time to get the TF card or HDD out of the device.
What is your shipment time?
Usually we arrange the order after we confirmed the deposit, and it will take 3-5 days for small order, 5-15 days for mass order.
What if my device doesn't work?
You can contact our sales, and they will check what is the problem. We have one year warranty for the device, if the problem is not created by act of man, we can fix it or change the new one for you.
Are storage cards or disks included in the standard price?
No, the product price does not include the memory card, Sim card, HDD, or SSD. If you wish to purchase these components with your order, please leave us a message.
What options are available for customizing my order?
You can customize orders with a printed logo starting from a minimum order quantity (MOQ) of 10pcs. For custom OEM color boxes, the MOQ is 100pcs.
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